For questions regarding your service, contact us below or call 1-800-400-4285.
The standard cart size for the Village of New Glarus is a 95-gallon trash cart and a 95-gallon recycling cart. Should you desire different sizes, please call Pellitteri Waste Systems at (800) 400-4285 to inquire about options. An exchange fee may apply.
The normally scheduled service day for the Village of New Glarus is Monday. Trash is collected every week and recyclables are collected every other week. Please refer to your collection calendar or the map on our website to determine your recycling week. Residents must have their carts put out by 6:00 a.m. Pick-up times may vary from week to week. Trash and recycling carts are serviced at separate times during the day. Recycling carts put out on a non-recycling collection week will not be emptied.
Carts should be placed at the end of your driveway and be within two feet of the street or curb area. The carts should be placed on level ground and should be at least four feet from any obstacle such as utility poles, mailboxes, trees and parked cars. The handles of the carts should face your house so that the lids open properly when being dumped. Carts cannot be collected if they are improperly placed. In the winter you may need to shovel out areas for your carts just like you do for mail delivery. Please do not place carts in the street.
Only household trash can be put in your trash cart. Do not place any recyclables, brush/leaves, construction materials, demolition, electronics or hazardous materials in your cart.
Please click on "Recycle Info" under the "Additional Information" section above for a list of acceptable recyclables.
If it is a small amount of extra trash, you may want to consider waiting until the following week to have it picked up in your cart. If you have extra bags of trash, we will pick them up for a pre-paid nominal fee. Please call us at least one day before your pickup day to schedule. If you frequently have extra trash, you may want to consider a larger or additional trash cart. Please contact us for options.
If you have extra bags of recycling, we will pick them up for a pre-paid nominal fee. Please call us at least one day before your pickup day to schedule. Additional recycling must be placed in a clear, plastic bag (32-gallons or less and no more than 50lbs). Extra cardboard should be flattened and placed in clear plastics bags as well. Do not tie or bundle cardboard. If you frequently have extra recycling, you may want to consider a larger or additional recycling cart. Please contact us for options.
Additional carts are available for an annual fee of $96.00 per cart. Please contact us to make arrangements.
The automated collection program is not intended to provide this type of service. We do offer temporary dumpsters that come in 6, 12, 20 and 30 cubic yard sizes to meet your needs. We recommend contacting us prior to the start of your cleanout for a quote.
Please call us with details of the quantity and types of items you need to dispose of. We have a flat rate pickup schedule for bulky items such as stoves, refrigerators or freezers with doors removed, hot-water tanks, furniture, electronics and other large household items. We are happy to provide you with the bulky item disposal cost and instructions for disposal.
No. The carts are not to be taken from the existing household. They stay at the property for the next residents.
Please call us at (800) 400-4285. The carts are the property of Pellitteri Waste Systems. We will take care of any normal wear and tear or damage done by our trucks. There is a fee to the resident if the cart is damaged or stolen while in their custody.
The automated cart dumping process lifts the cart upside down and stops with a slight jolt. If the material is wedged tightly in the cart the material may not come out. Please put heavier items in the bottom of the cart and do not compact the materials.
Many factors can contribute to whether carts remain upright after being emptied. The automated system uses hydraulic arms to pick up the cart and dump it into the truck which are controlled by a joystick from inside the truck. The carts tend to be top-heavy once empty, especially 35 gallon carts and 65 gallon carts. Depending on how flat the surface of where the cart has been set, as well the size of the cart, how heavy the contents of the cart were, moisture on the outside of the cart, and the amount of wind, it can be very difficult to set the carts down without them tipping over. Due to safety concerns for both residents and the drivers, the drivers are not able to get out of their trucks to set cart back upright at every home. There are many benefits to the automated system, especially for safety and cost savings to residents. We appreciate your understanding and cooperation with the automated system.