For questions regarding your service, contact us below or call 608-257-4285.
We are happy to be serving Windsor Commons Condos with our automated system for the collection of your trash and all-in-one recycling!
If it is a small amount of extra trash you may want to consider waiting until the following week to have it picked up in your cart. If you have an occasional extra bag of trash, please call us for pricing.
The standard cart size is a 95-gallon trash cart (brown) and a 95-gallon recycling cart (blue). Please contact your homeowner's association or Pellitteri Waste Systems at (608) 257-4285 to discuss other options.
The normally scheduled service is on Tuesday. Please refer to the calendar for your specific service day. Trash is collected every week and recyclables are collected every other week. Recycling carts put out on a non-recycling collection week will not be picked up. Residents must have their carts put out by 6:00 am. Pickup times may vary from week to week. Trash and recycling are picked up at separate times during the day.
Please place your carts on level ground and at least 4 feet apart from each other. Never place the carts in front of one another. The carts need to be within two feet of the street, at the end of your "driveway", in order to service them. We recommend placing carts on opposite sides of your driveway, at least 4 feet from any other obstructions to ensure service. Carts will not be collected if they are improperly placed. In the winter, you may need to shovel out areas for your carts just like you do for mail delivery. The carts should be placed on level ground and should be at least four feet from any obstacle such as utility poles, mailboxes, trees and parked cars. The handles of the carts should face your house so that the lids open properly when being dumped.
Only household trash can be put in your trash cart. Do not place any recyclables, brush/leaves, construction materials, demolition, electronics or hazardous materials in your cart.
Additional carts are available for an annual fee. Please contact us for pricing and scheduling.
The automated collection program is not intended to provide this type of service. Please call us at (608) 257-4285 for a phone quotation for one of our temporary dumpsters. We offer 6, 12, 20 and 30-yard dumpsters to meet your needs. We recommend calling us prior to the start of your cleanout to set things up.
Please call us with details of the quantity and types of items you need to dispose of. We have a flat rate per-item pickup schedule for bulky items such as stoves, refrigerators or freezers with doors removed, hot-water tanks, furniture, electronics and other large household items. We are happy to provide you with the bulky item disposal cost and instructions for disposal.
No. The carts are not to be taken. The carts are the property of the contractor and need to stay at the house.
Please call us at 608-257-4285. The carts are the property of the contractor and we will take care of any normal wear and tear, or damage by our trucks. There is a fee to the resident if the cart is damaged or stolen while in their custody, and not caused by the contractor.
The automated cart dumping process lifts the container upside down and stops with a slight jolt. If the material is wedged tightly the material may not come out. Please put the heavier items in the bottom of the cart and do not compact the material.
Many factors can contribute to whether carts remain upright after being emptied. The automated system uses hydraulic arms to pick up the cart and dump it into the truck which are controlled by a joystick from inside the truck. The carts tend to be top-heavy once empty, especially 35 gallon carts and 65 gallon carts. Depending on how flat the surface of where the cart has been set, as well the size of the cart, how heavy the contents of the cart were, moisture on the outside of the cart, and the amount of wind, it can be very difficult to set the carts down without them tipping over. Due to safety concerns for both residents and the drivers, the drivers are not able to get out of their trucks to set cart back upright at every home. There are many benefits to the automated system, especially for safety and cost savings to residents. We appreciate your understanding and cooperation with the automated system.